Privacy Policy: Total Property Insurance

1.Introduction

Total Property Insurance (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website, communicate with us, or inquire about our insurance services in Florida.

2. Data We Collect

We collect information that allows us to provide quotes, service your policies, and improve our website experience.

Information You Directly Provide (Lead Generation & Quotes):

Contact Data: Name, email address, phone number, and physical address.
Quote Data: Property type, square footage, home age, claims history, vehicle identification numbers (VINs), and driver’s license numbers.
Financial Data: Payment information (not stored directly) and coverage preferences.
Information Collected Automatically (Website Use):
Technical Data: Internet Protocol

3. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to enhance your user experience, track usage, and manage your preferences.

Essential Cookies: Required for basic website functionality (e.g., remembering quote progress).
Performance Cookies: Used to analyze how visitors use our website and improve performance.
Advertising/Targeting Cookies: Used to deliver relevant advertisements after you leave our site and to track the effectiveness of our campaigns.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

4. Analytics and Website Improvement

We use Google Analytics to gather statistical data on how our website is used. This service tracks visitor behavior and website performance but typically does not identify you personally. The data helps us understand popular content and technical issues, allowing us to enhance the user experience.

5. Email Marketing and Communications

We use your Contact Data to send you information regarding your insurance quote, policy updates, and relevant industry news.

Consent: We will only send promotional and marketing emails where you have provided explicit consent.
Opt-Out: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link located at the bottom of every email.

6. Third-Party Data Processors

We engage trusted third-party service providers to perform functions on our behalf, including securely processing communications and managing customer relationships. These processors are contractually obligated to protect your data.

Email Services (e.g., SendGrid, Mailgun): Used for sending transactional emails (quotes, policy confirmations) and mass marketing communications securely and reliably.
Customer Relationship Management (CRM): Used for securely managing customer inquiries, policies, and follow-ups.